CollabCare Telehealth

Our telehealth platform is an all-in-one communications solution specifically designed for healthcare. It enables multi-modal telehealth services to create custom pathways so that health providers & patients have the tools and support to compliment their care. The underlying TeleConnect engine is made up of several internal modules that allow multiple clinical workflows to be supported. Our architecture is based on a modern technology stack and provides support for dynamic workflows that allow clinics to efficiently deliver their own online telehealth delivery model. At the heart of our system, is a dynamic engine that integrates with a vareity of technologies.

Supported Modules


Video & Voice

We provide high definition video & voice. Our technology supports high and low bandwith connections - perfect for providing care to those in rural and less connected areas. We have a plug & play methodology that supports multiple video implementations and providers.

Secure Messaging

Our secure and interoperable messaging system enables users to interact in both real time and offline. Our system makes it possible for all health care providers and patients to more efficiently communicate and participate in care delivery.

Enhanced Document Sharing

Our secure document management repository is a robust system that allows access to relevant documents anytime, anywhere. It supports one-click integration and controlled sharing with registered and non-registered users.

Patient Care Plans

Care plans in healthcare often require multiple appointments and a variety of actions. This can include appointment reminders, vitals check, medication adherence, educational materials and more. Our care plan module aims to streamline this process for both doctors and patients to deliver a true impact.

Care Team Support

Long-term or chronic care of a patient does not only involve the patient and their doctor. It requires the entire clinical team, as well as carers and family members. Our solution assists and empowers the patients care team by provding tools that supports the care plan.

Personalised Support

We are available to support you and your team through the on-boarding process or any issues you may run into whilst using the service. Additionally, our clinical operations team can be made available to fully coordinate your telehealth service.

 Our plug and play methodology

We understand that each delivery model is unique and may require a certain set of modules and configurations to provide a desired service. This is why we offer a set of building blocks that are independant in nature.

  Video Engines

Our solution takes a strong plug and play approach when it comes to the underlying video engine used to power telehealth appointments. No client is restricted to any particular video engine as our telehealth platform supports multiple video providers. Currently we offer several different video solutions and are always integrating with more. Our team are also able to encorporate any engine on request. This means any desired video technology that compliments your price, connection quality and scalability needs can be incorportated.

  External Systems

A more agnostic technology approach is also applied when integrating with external software systems. Currently our telehealth platform is tightly integrated with a number of Practise Management Systems (PMSs). Custom integrations with external systems have allowed us to provide a more seamless solution with existing clients as they did not need to change their current infrastructure. Aside from push integrations, pull integrations are also possible through our own API.

  Hosting Environments

Our platform can be hosted inside your own internal datacentre, within the default cloud hosting system (based locally) or any third party service such as Azure, Amazon Web Services or Google Cloud Platform. This allows you to have as little or as much control over the physical location of your data and the application itself.

  Communication Modules

We offer a number of communication modules that allows all involved in the health delivery service to connect. The messaging and file sharing modules support both synchronous and asynchronous communication and can be included or excluded depending on the service model requirements.

Interested in CollabCare TeleHealth?

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